Effective Date: November 20, 2024
This Privacy Policy describes how Ashray Education LLC (“Ashray Education,” “we,” “us,” or “our”) collects, uses, and discloses your information in connection with your use of the fluenttalk.in website (the “Website”) and the online English language courses offered under the Fluenttalk brand (the “Courses”).
Information We Collect
We collect several types of information from and about users of our Website and Courses:
- Personal Information: This includes information that can be used to identify an individual, such as:
- Name
- Email address
- Phone number1 (optional)
- School name (if applicable)
- Student grade level
- Parent/Guardian name (if student is a minor)
- Billing information (if paying for a Course)
- Usage Data: We automatically collect certain information about your use of the Website and courses, such as:
- IP address
- Browser type
- Operating system
- Referring website (if applicable)
- Pages visited on the Website
- Dates and times of access
- Course progress and completion data
- Assessment scores (if applicable)
- Cookies and Similar Technologies: We use cookies and similar technologies to track the activity on our Website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Examples of Technologies used are cookies, web beacons, and pixel tags.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and operate the Website and Courses
- To process your registration and enrollment in a Course
- To send you important information about the Courses, including registration confirmations, billing statements, and course updates
- To personalize your experience on the Website and in the Courses
- To communicate with you about your use of the Website and Courses
- To analyze the use of the Website and Courses to improve our services
- To comply with legal and regulatory requirements
Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and Courses, such as payment processors, content delivery networks, and customer support platforms. These third-party service providers are obligated to use your information only to provide the services we have contracted for and are prohibited from using your information for any other purpose.
We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights, property, or safety of us or others.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy,unless a longer retention period is required or permitted by law.
Children’s Privacy
We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child under 13 has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under 13, we will delete that information from our records.
Your Choices
You have certain choices regarding your information:
- You can access and update your personal information through your account settings on the Website.
- You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
Security
We take reasonable measures to protect your information from loss, theft, unauthorized access, disclosure, alteration, and destruction. However, no website or internet transmission is completely secure.We cannot guarantee the security of your information.
Links to Other Websites
Our Website may contain links to other websites that are not operated by us. We are notresponsible for the privacy practices of other websites. We encourage you to read the privacy policies of any other website you visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on the Website. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@fluenttalk.in
- By visiting this page on our website: https://fluenttalk.in/contact/
This Privacy Policy was created by Ashray Education LLC.